Did you buy your order via the webshop and are you not satisfied? No problem! You may return your (partial) order to us within 14 days.

You can return your order for free in one of the Big Boss stores or return your order to us by post.

Is your return send from within The Netherlands?
Click on the link below to register your return and print a free return label. 

Click here to register your return

Is your return send from outside of The Netherlands?
Please send your return to:

Big Boss 
Van Hogendorpstraat 6
2242KZ Wassenaar 
The Netherlands

Do not forget to send the return form, without the return form we cannot process the return shipment.

Please note: sale items can only be returned to the store, if you return them via our return portal by post, we will charge €6.95.

Do you ship your return to us?
We aim to refund the money to you within 14 days of receipt of the return shipment.

Are you returning your order to the store?
The return amount will be credited directly to you in the store. This payment can take up to 2 business days to process.